Refund policy

  • 14-day withdrawal window, starting from delivery of the last item
  • Return-after-notice timing — how long customers have to send items back after notifying you
  • Refund timing — when they can expect their money back
  • Return shipping responsibility — who pays
  • Standard outbound shipping refund — you must refund the basic delivery cost
  • Exemptions — any products excluded from the right of withdrawal
  • How to start a request — direct customers to their account at https://shopify.com/103893434716/account